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VIVI VINTAGE PRIVACY POLICY 

VIVI VINTAGE specializes in selling vintage clothes online. At VIVI VINTAGE, we are committed to maintaining your privacy. Our privacy policy is detailed below.

     
WHAT INFORMATION DO WE COLLECT?   We collect information from you when you register on the site, place an order, enter a contest, respond to a survey or communication such as e-mail, or participate in another site feature.     

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

  

We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

  

Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites.  You have the option to delete “cookies” on your computer after visiting our site.

HOW DO WE USE YOUR INFORMATION?   We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our e-mail newsletter, blog updates, etc., we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

HOW DO WE PROTECT VISITOR INFORMATION?   We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?   We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include VIVI VINTAGE. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
HOW CAN YOU OPT-OUT, REMOVE OR MODIFY INFORMATION YOU HAVE PROVIDED TO US?   To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production. To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping. In the event you are having any difficulty opting-out, you may always contact: info@vivivintage.com and we will directly remove you from any subsequent mailing.
THIRD PARTY LINKS:   In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
CHANGES TO OUR POLICY:   If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on 15-October-2009.
QUESTIONS & FEEDBACK:   We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
ONLINE POLICY ONLY:   This online privacy policy applies only to information collected through our website and not to information collected offline.
TERMS & CONDITIONS:   Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
YOUR CONSENT:  

By using our site, you consent to our privacy policy.

 

 

 

Terms & Conditions

All sales made by Vivi Vintage, LLC ("Seller") to you ("Customer") are governed by these Terms and Conditions of Sale unless otherwise indicated by “Seller” in writing.

PLEASE READ THESE TERMS AND CONDITIONS THOROUGHLY BEFORE PLACING AN ORDER. DO NOT PLACE AN ORDER UNLESS YOU UNDERSTAND THESE TERMS AND CONDITIONS AND AGREE TO ABIDE BY THEM. SELLER RETAINS THE RIGHT TO AMEND OR MODIFY THESE TERMS AND CONDITIONS OF SALE AT ANY TIME AT ITS SOLE DISCRETION. BY PURCHASING MERCHANDISE FROM SELLER, CUSTOMER AGREES TO ALL TERMS & CONDITIONS CONTAINED HEREIN.

These Terms and Conditions of Sale also apply to all future transactions unless modified in writing signed by Seller and Customer.

Payment Terms

SELLER ships orders and accepts Visa/MasterCard, and American Express.

All credit card orders will be charged before shipment. Once CUSTOMER makes a purchase, the item(s) shall be considered purchased even if the item(s) have not yet been shipped. 

Shipping

Customer is responsible for all shipping and freight charges. Orders are normally shipped via UPS, Fed-Ex, or United States Postal Service. Seller will not be responsible for shipping delays caused by a carrier.

All items shipped by SELLER will include tracking so that both SELLER and CUSTOMER can track the transit and receipt of the item(s).

Customer must notify Seller at time of purchase if a signature is required for residential deliveries. Seller is not liable for any lost or stolen goods that are delivered to a residence without requiring a signature.

Promotional Codes, Coupons, Discounts

Discounts cannot be combined with any other promotional offer at time of redemption, nor can they be applied to previous purchases or gift certificates. Discount does not apply to tax, shipping and handling, or similar processing charges.

Returns and Cancellations

UNDER NO CIRCUMSTANCES WILL SELLER ACCEPT CLAIMS ON MERCHANDISE WHICH HAS BEEN ALTERED OR MODIFIED IN ANY MANNER.

Items listed below cannot be returned whatsoever:

-footwear (including but not limited to: shoes, sandals, boots, etc.), handbags, wallets, scarves, jewelry, swimwear, belts, accessories, fur coats, leather jackets, and any and all items indicated couture.

-all items under $100.00 are not returnable

It is the CUSTOMER’s responsibility to confirm with SELLER prior to purchase in regards to which item(s) can and cannot be returned or cancelled.

Return Process for All Applicable Items:  CUSTOMER must contact SELLER within 24 hours of receipt and advise as to the request to return merchandise.. This must be done PRIOR to shipping back any item(s). CUSTOMER must ship the item(s) back to SELLER with a tracking number. Item(s) must be back in the mail to seller within 48 hours of receipt. SELLER is not responsible for items returned by CUSTOMER without tracking via DHL, UPS, Fed-Ex, United States Postal Service, or other courier.

Refunds will be made in accordance with payment type made for the purchase. Shipping, Freight, and Handling charges will NOT BE REFUNDED.

If SELLER does not receive the returned item back, no refund will be made. Refund will be made when the item has been received back by SELLER and has been inspected for altering, damage, wear, use, scent, etc.

If SELLER determines that the item(s) has been altered in anyway, SELLER will not refund the purchase.

- A 20% (twenty percent) restocking fee assessed to all returned items. 

        -All item tags must be attached and not altered in any way.

o        If any tags are altered or missing, item cannot be returned.

Representation, Warranty, Defects, & Typographical Errors

In the event that SELLER’s product is mistakenly listed at an incorrect price, SELLER reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. SELLER reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, SELLER shall issue a credit to your credit card account in the amount of the incorrect price.

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, SELLER disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. SELLER does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. SELLER does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

SELLER uses reasonable efforts to describe the condition, color, size, and other relevant information about the items for sale. Due to camera quality, pixilation, screen resolution, and other technological variables, some items may not appear exactly as viewed on the website. It is the CUSTOMER’s responsibility to ask all questions regarding item(s) prior to purchase.

Unless otherwise indicated, all items sold by SELLER are considered used and may have scratches, holes, rips, tears, stains, scents, and other defects. While SELLER makes reasonable efforts to point out any such defects, CUSTOMER agrees not hold SELELR liable for any unaccounted defects.

Third-Party Links

In an attempt to provide increased value to our visitors, SELLER may link to sites operated by third parties. However, even if the third party is affiliated with SELELR, SELELR has no control over these linked sites, all of which have separate privacy and data collection practices, independent of SELLER. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, SELELR seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Customer Acceptance of Late or Defective Merchandise

Customer’s failure to provide written notice of a claim, as set forth in these Terms and Conditions of Sale, shall constitute a waiver of any claim Customer may have for damages resulting from such defects, including late delivery.

In the event there is a gross misrepresentation by SELLER of an item, CUSTOMER will contact SELLER within 48 hours of receipt. If SELLER does not contact CUSTOMER with 48 hours from receipt, CUSTOMER acknowledges that any such misrepresentation is acceptable and waives their right to pursue any such claim. 

DISCLAIMER OF WARRANTIES

SELLER CANNOT GUARANTEE VARIANCES IN COLOR, SHADE, SIZE AND CONSTRUCTION OF STOCK MERCHANDISE. SELLER HEREBY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. ALL SUCH WARRANTIES ARE HEREBY DISCLAIMED AND EXCLUDED FROM ANY AND ALL TRANSACTIONS BETWEEN CUSTOMER AND SELLER AND SHALL NOT APPLY TO THE MERCHANDISE SOLD BY SELLER.

LIMITATION ON LIABILITY

CUSTOMER ACKNOWLEDGES THAT SELLER SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR OTHER INTANGIBLE LOSSES (EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), OR PERSONAL INJURIES OR DEATH RESULTING FROM USE OR SALE OF THE SELLER’S MERCHANDISE.

Customer's Credit Worsens

Seller has the right, in addition to other remedies provided by the law, to terminate any delivery or suspend further deliveries of other shipments in the event Customer fails to pay for any shipment when the same becomes due. Should Customer's financial condition become unsatisfactory to Seller, in Seller’s sole discretion, Seller may require cash payments in advance or other security satisfactory to Seller prior to shipment of merchandise.

Jurisdiction/Governing Law

Seller is headquartered in the State of New Jersey, United States of America. These Terms and Conditions of Sale shall be governed by and interpreted under the laws of the State of New Jersey (without regard to its conflicts of laws principles) and the federal laws of the United States of America. If any provision of these Terms and Conditions of Sale is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Use, which shall remain in full force and effect.

Customer expressly agrees that exclusive jurisdiction for any dispute with Seller, or in any way relating to these Terms and Conditions of Sale, resides in the courts of the State of New Jersey and you further agree and expressly submit to the personal and exclusive jurisdiction of the courts of the State of New Jersey in connection with any such dispute including any claim involving the merchandise or Seller or its affiliates, subsidiaries, employees, contractors, officers, directors.

Force Majeure

Neither Buyer nor Seller shall be liable to the other for delays in performance of its obligation hereunder caused by acts of God, war (declared or undeclared), government regulation, terrorism, disaster, strikes, civil disorder, curtailment of transportation facilities, or similar occurrence beyond the party's control, making it impossible, illegal, or commercially impracticable for one or both parties to perform its obligations under these Terms and Conditions of Sale, in whole or in part.

USE OF MATERIALS LOCATED ON THIS SITE:

COPYRIGHTS, TRADEMARKS AND RESTRICTIONS

All materials published on this website (including but not limited to articles, photographs, images, illustrations, audio clips and video clips) are protected by copyrights which are owned and controlled by SELLER or the party credited as the provider of the material. The entire contents of this website are also copyrighted as a collective work under the United States copyright laws, and the selection, coordination, arrangement and enhancement of such content are protected by copyright. You shall abide by all copyright notices and other restrictions contained in any material accessed through the website. No material from this website or any website owned, operated, licensed, or controlled by SELLER may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, noncommercial home use, and may print one hard copy of the material on this website for your personal, noncommercial use, provided you keep intact all copyright and other proprietary notices. You acknowledge that you do not acquire any ownership rights by downloading or printing copyrighted material. Modification of the materials or use of the materials for any purpose other than personal, noncommercial use is a violation of the respective owners' copyrights and other proprietary rights. The use of any such material on any other website or networked computer environment is prohibited.

All trademarks, service marks, and trade names are proprietary to SELLER or the other designated owner of a posted mark. Elements of this website are protected by trade dress and other laws and may not be copied or imitated in whole or in part.

Miscellaneous

These Terms and Conditions of Sale constitute the entire agreement between Seller and Customer, superseding any prior agreements between Customer and Seller. The failure of Seller to exercise or enforce any right or provision of these Terms and Conditions of Sale shall not constitute a waiver of such right or provision. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to these Terms and Conditions of Sale must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in these Terms and Conditions of Sale are for convenience only and have no legal or contractual effect.

Questions and Comments

Thank you for reading and agreeing to these Terms and Conditions of Sale.

Please direct any questions or comments regarding the Terms and Conditions of Sale by electronic mail to dara@vivivintage.com or by standard mail to Seller at the following address:

ViVi Vintage, LLC

PO Box 20

Millburn, NJ 07041